Developing the skills of those that manage and investigate accidents and incidents
A course aimed at getting to the root cause of an incident in order to prevent a recurrence.
A course aimed at those that will represent the interests of the Train Operator when an accident or incident occurs
A course aimed at those who are the first to arrive at the site of an accident or incident in order to gather immediate evidence.
Developing the management skills of railway operations managers
Module 1 - Core Management Skills
Module 2 - Safety Management System
Module 3 - Coaching & Development
Module 1 - Build a customer service brand
Module 2 - Set the challenge to your people
Module 3 - Put the customer at the heart of what you do
Module 4 - Coach your team to provide brilliant service
Module 5 - Create the freedom to improve
All course available on an open basis or tailored specific to your own company management system
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Ensuring that all hazards are identified and risk is appropriately managed to as low as is reasonably practicable (ALARP).
Important training to make sure that lifting of any object is done so correctly to prevent injury.
Important training for those in the workplace that will administer first aid within their capabilities.
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