Training & Development
Incident Response & Investigation
Developing the skills of those that manage and investigate accidents and incidents
Root Cause Analysis
A course aimed at getting to the root cause of an incident in order to prevent a recurrence.
Train Operator Liaison Officer (TOLO)
A course aimed at those that will represent the interests of the Train Operator when an accident or incident occurs
Incident Response Investigator
A course aimed at those who are the first to arrive at the site of an accident or incident in order to gather immediate evidence.
Railway Operations Management
Developing the management skills of railway operations managers
Driver Manager Training Programme
Module 1 - Core Management Skills
Module 2 - Safety Management System
Module 3 - Coaching & Development
Customer Service Manager Training Programme
Module 1 - Build a customer service brand
Module 2 - Set the challenge to your people
Module 3 - Put the customer at the heart of what you do
Module 4 - Coach your team to provide brilliant service
Module 5 - Create the freedom to improve
Competence Assessor
All course available on an open basis or tailored specific to your own company management system
Health & Safety Training
Compliance
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Risk Assessment
Ensuring that all hazards are identified and risk is appropriately managed to as low as is reasonably practicable (ALARP).
Manual Handling
Important training to make sure that lifting of any object is done so correctly to prevent injury.
First Aid Awareness
Important training for those in the workplace that will administer first aid within their capabilities.
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